Sharing the Angry Letter I sent to Comcast

Ya, I’m gonna stay away from serious ranting. Just simply going to say that Comcast pisses me off. Here is the email letter I sent to their customer service via prompting by frank at comcastcares:

Dear Sir/Madam - I recently began getting service from your company (Feb
08). At the time I was told I would be receiving 88$ worth of service
through some combined (complicated) package for cable and internet. Since
then my bill has been over 100 each time. The last two bills were 170.81 and
114.03$. I remember the bill before that being ~112.00 as well.

This is extremely frustrating and annoying. Personally, I am fed-up with the
service and will gladly cancel. Fortunately for comcast, my roommate likes
both enough to keep them, but I am working on him to free ourselves of this
madness.

Am I to understand that 22$ + is the norm for taxes on this product? I can't
imagine voluntarily subscribing to a service where taxes/surcharges account
for 25% of the charge.

I was hoping that you could explain to me these over-charges, or false
statements about my original subscription price statements?

But, even more so I would like to figure out how I can become happy with
your service. Which doesn't involve "sir you are paying over 100$ for these
reasons". It involves here are your options, how much it will (really) cost,
and a guarantee of those services/price.

P.S. The comcast site does not show old statements and is generally limited
in functionality. I guess I should just be happy that my internet provider
even has a website...

Suffice to say that I am not expecting much. I long ago learned that these companies are parasitic and really never make me satisfied. In fact, the only time I ever felt good about a cable company was last week when comcastcares actually expressed interest in helping.